Terms of Service
Last updated: 2026-06-20
Welcome to Camp Roostly. These Terms of Service (“Terms”) are a legal agreement between you and 5394 Studios LLC, a Colorado limited liability company (“Camp Roostly,” “we,” “us,” or “our”) and govern your use of the Camp Roostly mobile and web applications, websites, and related services (together, the “App”). By creating an account or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.
1. Who we are and what the App does
Camp Roostly is an RV trip planner. It helps you discover campsites, plan trips, estimate drive times and costs, and navigate, including “rig-safe” route planning and turn-by-turn navigation that uses the dimensions of your rig (your motorhome, trailer, or towing combination, together with all equipment and cargo, your “rig,” and the dimensions, weight, and other details you enter for it, your “rig profile”). The App is an informational and planning tool. It does not replace your own judgment, official signage, or applicable law. The App does not provide professional engineering, surveying, or safety-certification services and is not a substitute for them.
2. Eligibility and your account
You must be at least 18 years old, or the age of majority where you live, to use the App. You are responsible for keeping your account credentials secure and for all activity under your account. Provide accurate information and keep it up to date, including your rig profile, which directly affects routing. The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
3. Navigation and rig-safe routing, please read
Rig-safe routing is a planning aid, not a guarantee of safe passage. A route the App describes as “rig-safe” may still include a road or structure your vehicle cannot safely use. You are solely responsible for the safe operation of your vehicle. “Rig-safe” is the name of a routing feature, not a representation, guarantee, or certification that any route, road, bridge, or structure is safe for your rig.
The App can generate routes that use the dimensions and weight you enter in your rig profile to try to avoid known low clearances, weight-limited bridges, propane- or hazmat-restricted tunnels, steep grades, and similar restrictions. These routes are generated from third-party and public map data (including HERE and OpenStreetMap) that may be incomplete, inaccurate, or out of date. Restrictions change, signs are added or removed, roads close seasonally, construction occurs, and not every clearance or limit is recorded in the data.
YOU AGREE THAT YOU WILL:
- OBEY ALL POSTED HEIGHT, WIDTH, LENGTH, WEIGHT, AND OTHER ROAD SIGNS AND TRAFFIC LAWS, WHICH ALWAYS TAKE PRECEDENCE OVER ANY ROUTE OR INSTRUCTION THE APP PROVIDES;
- INDEPENDENTLY VERIFY CLEARANCES, BRIDGE AND ROAD RESTRICTIONS, AND ROAD CONDITIONS BEFORE AND DURING YOUR TRIP;
- keep your rig profile accurate and current; and
- not interact with the App while driving. Set up navigation before you drive, pull over to make changes, and have a passenger operate the App when possible.
Distances, drive times, arrival times, fuel and DEF stops, and similar information are estimates only. To the fullest extent permitted by law, we are not liable for any accident, injury, citation, fine, damage to your vehicle or property, delay, or other loss arising from your use of, or reliance on, the App’s routing, navigation, maps, or related information. You assume all risks associated with travel and the operation of your vehicle. This section does not limit any liability that cannot be limited under applicable law and is subject to the Limitation of liability section below.
4. Campsite, fuel, and other information
Campsite listings, amenities, availability, hours, rules, prices, fuel prices, connectivity estimates, and similar information come from public catalogs, third-party providers, and community contributions. We do not guarantee that any site exists, is open, allows your rig, has the listed amenities, or is available on your dates. Always confirm directly with the campground, park, or provider before you rely on it or travel.
5. Subscriptions and billing
Some features require a paid subscription (“Premium”). Pricing and what’s included are described at camproostly.com/pricing and at the point of purchase.
- Auto-renewal. Premium subscriptions renew automatically for the same period at the then-current price until you cancel. Before you are charged, we will clearly present the renewal price, the billing frequency, and how to cancel, and we will obtain your consent to these auto-renewal terms. You authorize us, or the applicable app store, to charge your payment method for each renewal until you cancel. Any free trial converts to a paid subscription unless you cancel before it ends. We will tell you the length of any free trial and the price and date of the first charge before the trial ends, and we will send any renewal or price-change reminders required by law. We will not charge you for a renewal unless you have agreed to these auto-renewal terms, and we will send a confirmation of your subscription that includes the cancellation steps.
- Where you bought it governs how you cancel. Purchases made through the Apple App Store or Google Play are billed by, and managed through, that store, and are also subject to that store’s terms. Manage or cancel a store subscription in the App Store or Google Play account settings. Web subscriptions are billed through Stripe and can be managed from Profile, then Manage subscription. You can cancel a web subscription at any time on that page in the same number of steps it took to subscribe, without calling us or completing extra steps.
- Cancellation and refunds. Cancelling stops future renewals. You keep Premium until the end of the current period. Refunds are handled according to the policy of the store or payment processor you purchased through, and as otherwise required by law.
6. Your content
You keep ownership of the content you create in the App, including trips, stops, notes, photos, reviews, and the like (“Your Content”). You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display Your Content solely to operate and improve the App, and to share it with people you choose, for example anyone you give a trip-share link. You are responsible for Your Content and confirm you have the right to share it. This license lasts only while Your Content is on the App. When you delete Your Content or your account, the license ends, except for content you have already shared with others and copies kept in routine backups for a limited time. Do not upload anything unlawful, infringing, or that violates someone’s privacy. We do not post fake reviews, pay for reviews without disclosing it, or remove honest reviews simply because they are negative.
7. Acceptable use
You agree not to:
- use the App in any unlawful way or to harm others;
- reverse engineer, decompile, scrape, or attempt to extract our source code or data, except where that restriction is prohibited by law;
- resell, sublicense, or commercially exploit the App or its data without our written permission;
- interfere with, overload, or attempt to gain unauthorized access to the App, our systems, or other users’ accounts;
- misrepresent your identity or your rig in a way that affects others;
- post, upload, or share content that is unlawful, infringing, defamatory, harassing, threatening, obscene, or that invades another person’s privacy or publicity rights;
- upload or transmit any virus, malware, or other harmful code, or use the App to send spam or unsolicited advertising;
- collect or harvest other users’ personal information, or impersonate any person or entity;
- post fake, paid, or incentivized reviews without disclosing the connection, or otherwise misrepresent your experience or identity in a review.
8. Third-party services and links
The App relies on and links to third-party services (including those listed in our Privacy Policy, such as OpenStreetMap, Google, Apple, Stripe, and the app stores). We do not control those services, and your use of them may be subject to their own terms. We are not responsible for third-party services or content.
9. Disclaimer of warranties
The App is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, secure, or that routes, maps, or information will be accurate or complete. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
10. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CAMP ROOSTLY AND 5394 STUDIOS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE APP, INCLUDING ITS ROUTING AND NAVIGATION FEATURES. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE APP WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE APP IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) US $100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR FRAUD, OR FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
11. Indemnification
You agree to indemnify, defend, and hold harmless Camp Roostly and 5394 Studios from any third-party claims, losses, and expenses (including reasonable legal fees) arising from your misuse of the App, your violation of these Terms, or your violation of any law or the rights of a third party. We may assume the exclusive defense and control of any matter subject to this indemnity, and you agree to cooperate with us. You will not settle any matter without our prior written consent. This indemnity does not apply to the extent a claim arises from our own negligence or willful misconduct.
12. Suspension and termination
You may stop using the App at any time and may delete your account from Profile, then Danger zone, then Delete account. We may suspend or terminate your access if you violate these Terms or to protect the App or its users. Sections that by their nature should survive termination, such as the navigation disclaimer, warranty disclaimers, limitation of liability, indemnification, dispute resolution, and the general terms, will survive.
13. Changes to the App and to these Terms
We may change, add, or remove features over time. We may also update these Terms. Material changes will be announced in the App and take effect 30 days after notice. Your continued use after changes take effect means you accept the updated Terms.
14. Governing law
These Terms are governed by the laws of the State of Colorado, United States, without regard to its conflict-of-laws rules. Disputes are resolved as described in the Dispute resolution section below. To the extent that section does not require arbitration, you and we agree to the exclusive jurisdiction of the state and federal courts located in Colorado, except where applicable law lets you bring a claim where you live.
15. Apple App Store and Google Play
If you obtained the App from the Apple App Store or Google Play, the following also applies:
- These Terms are between you and Camp Roostly (5394 Studios) only, not with Apple or Google, and Apple and Google are not responsible for the App or its content.
- Your license to use the App is a non-transferable license to use it on any device you own or control, as permitted by the store’s usage rules.
- Apple and Google have no obligation to provide support or maintenance for the App. To the extent any warranty exists and the App fails to conform, you may notify Apple for a refund of the purchase price (if any); otherwise Apple has no warranty obligation.
- Apple and Google, and their subsidiaries, are third-party beneficiaries of these Terms and may enforce them against you. Purchases through a store are also subject to that store’s terms, which apply in addition to these Terms.
16. Contact
Questions about these Terms: email legal@camproostly.com. Legal notices, including copyright complaints under the Copyright complaints section, must be sent to 5394 Studios LLC, 10021 E 163rd Pl, Brighton, CO 80602, and to legal@camproostly.com.
17. Privacy, location data, and your choices
Your use of the App is also governed by our Privacy Policy, which explains what we collect, how we use it, and your choices. By using the App, you agree to the Privacy Policy.
Location data. The App uses precise location from your device, together with your rig profile, to plan routes and provide navigation. You consent to our collection and use of precise location for these purposes. You can turn off location access in your device settings, although some features will not work without it.
Your choices. Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising and the sale or sharing of your personal information. You can exercise these rights as described in the Privacy Policy or by contacting us at legal@camproostly.com.
18. Dispute resolution, arbitration, and class action waiver
Please read this section carefully. It affects how disputes between you and us are resolved and limits your ability to bring or join a class action.
Informal resolution first. Before starting an arbitration, contact us at legal@camproostly.com and give us 30 days to try to resolve the dispute. If we cannot resolve it in that time, either of us may start arbitration.
Binding arbitration. You and we agree that any dispute arising out of or relating to these Terms or the App will be resolved by binding individual arbitration administered by a recognized arbitration provider under its consumer arbitration rules, rather than in court, except as stated below. The arbitrator decides all issues, except that a court decides whether the class action waiver below is enforceable. The arbitration takes place in the county where you live, or by phone or video, at your choice, and the arbitrator may award the same individual relief a court could.
Class action waiver. You and we agree to bring claims against each other only in an individual capacity, not as a plaintiff or class member in any class, collective, or representative action. The arbitrator may not combine more than one person’s claims or preside over any class proceeding.
Exceptions. Either of us may bring a qualifying claim in small claims court, and either of us may ask a court to stop actual or threatened infringement or misuse of intellectual property. Nothing here prevents you from reporting a concern to a government agency.
Your right to opt out. You may opt out of this arbitration agreement within 30 days after you first accept these Terms by emailing legal@camproostly.com with your name and the email address on your account. If you opt out, the governing law and court provisions above apply instead.
If the class action waiver is held unenforceable as to any claim, that claim will proceed in court, and all other claims will still go to arbitration.
19. Copyright complaints
We respond to clear notices of claimed copyright infringement. If you believe content on the App infringes your copyright, send a notice to our designated agent that includes: your contact information; identification of the work you say is infringed; identification and location of the content on the App; a statement that you have a good faith belief the use is not authorized by the owner, its agent, or the law; a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner or are authorized to act for the owner; and your physical or electronic signature.
Send copyright notices to: Copyright Agent, 5394 Studios LLC, 10021 E 163rd Pl, Brighton, CO 80602, legal@camproostly.com.
We may remove content claimed to be infringing and may disable the accounts of repeat infringers. If you believe your content was removed by mistake, you may send a counter-notice to the same agent.
20. General terms
Severability. If any part of these Terms is held to be unenforceable, that part will be limited or removed to the smallest extent needed, and the rest of these Terms will stay in effect.
Assignment. You may not assign or transfer these Terms without our written consent. We may assign these Terms, including to a successor in connection with a merger, acquisition, financing, or sale of all or part of our business. These Terms bind and benefit each party’s permitted successors and assigns.
Entire agreement and waiver. These Terms, together with the documents they reference, are the entire agreement between you and us about the App and replace any earlier agreements on that subject. Our failure to enforce any provision is not a waiver of it. Section headings are for convenience only.
Electronic communications. You agree that we may provide notices, disclosures, and other communications electronically, including in the App or by email, and that these satisfy any legal requirement that a communication be in writing.
Force majeure. We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, service outages, or acts of government.